Terms of service
TERMS OF SERVICE
Welcome to Vinylworks
By accessing or purchasing from vinylworksmusic.com, you agree to these Terms of Service. Please read them carefully before making a purchase.
Your Privacy is Protected
We will NEVER sell, rent, or share your personal information with third parties for marketing purposes. Your data is collected solely to process orders and provide customer service. See our Privacy Policy for full details.
Product Descriptions
We strive to accurately describe all vinyl records, including condition, pressing details, and any defects. Used records are graded honestly, but minor imperfections are normal for vintage vinyl.
Pricing and Payment
- All prices are in USD
- Payment is processed securely through Shopify
- We accept major credit cards and other payment methods shown at checkout
- Prices are subject to change without notice
Orders and Fulfillment
- Orders are typically processed within 1-2 business days
- You'll receive tracking information once your order ships
- We're not responsible for delays caused by shipping carriers
- Risk of loss passes to you upon delivery to the carrier
Returns and Refunds
- Used records: Money-back guarantee for damage or warping (see our Return Policy)
- New/sealed records: All sales final, except for shipping damage or wrong items sent
- Contact us within 14 days for used record returns, 7 days for shipping damage claims
Intellectual Property
All content on this site, including product photos and descriptions, is owned by Vinylworks or used with permission. You may not reproduce or use our content without written permission.
Limitation of Liability
Vinylworks is not liable for:
- Damage occurring after delivery
- Delays caused by shipping carriers or weather
- Compatibility issues with your turntable or equipment
- Any indirect or consequential damages
Prohibited Uses
You may not:
- Use our site for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Resell items purchased from us as new
- Submit false or fraudulent orders
Age Requirement
You must be 18 years or older to make purchases from our store.
Changes to Terms
We reserve the right to update these Terms of Service at any time. Continued use of our site after changes constitutes acceptance of the new terms.
Governing Law
These terms are governed by the laws of the United States and the state where our business is located.
Contact Information
Questions about these Terms of Service? Contact us at https://vinylworksmusic.com/pages/contact
Last updated: March 12, 2026